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AIS is grateful to the following for providing financial support to improve the tenants’ living environment:

The Ontario Ministry of Health and Long-Term Care provided $519,517 in 2016/2017 to operate the apartment buildings, which represents 21% of our total budget.

The Toronto Central LHIN provided $1,211,380 in 2016/2017, for the unique AIS programs and services, which represents 49% of our total budget.

Click here to see our Funding Agreement – M-SAA

A Special Thank You to AIS Donors who have to date provided $120,000 of the $440,000, 27% , for capital budget to expand our housing:

  • The Rotary Club of Toronto Charitable Foundation
  • J.P Bickell Foundation
  • The Realtor’s CARE Foundation
  • The Home Depot Foundation of Canada
  • A Private Family Foundation
  • A & A King Foundation
  • Point Alliance
  • Harold E. Ballard Foundation
  • ECHO Foundation
  • The Catherine & Maxwell Meighen Foundation
  • The McLean Foundation
  • Canada-Ontario Job Grant
  • George Lunan Foundation
  • Board Members of AIS
  • Individual Donors

Frequently Asked Questions

How are AIS’s donations allocated?

There are two general funds:

  • Capital Donations: Bathurst Renovation – Our plans include the addition of two accessible apartment units to a building AIS owns in the Annex. The estimated capital budget is $440,000. To date donors have contributed $120,000. With increased donations we hope to be able to complete the renovations by Winter 2018.
  • Future Expansion – We have a Building Permit in place to construct a one story addition to the rear yard of the building in Riverdale. This will provide accessible housing for persons with mobility challenges.

Tenant Wellness Initiatives: Donations to this fund supports initiatives related to nutritional programming; trauma & spiritual care therapy; social recreational activities; hoarding assistance; gentle yoga; and drumming for wellness.

For example, an outdoor excursion by bus to Sibbald Point, a two hour drive north of the City, for swimming and picnicking would cost $30 per person.

“This was the best summer I’ve had in 35 years. ..We had a fantastic much stuff to load onto the bus. Rocky shoreline, nice sandy beach, cedar trees, fishing, swimming or just sitting by the lake…felt really good.” — Scott Benness, Tenant.

How much does AIS spend on administration?

Administration costs are kept within the charity standards of less than 22%.

How is AIS able to keep administration costs low?

With regular reviews of administrative responsibilities, volunteers and staff can identify ways to improve efficiencies and decrease costs. Cost savings realized last fiscal year were in areas of IT Support; Group Insurance Benefits; and telephone services. This freed up $10,000 to assist with rising costs in other areas of operating a charity such as group insurance and education and training programs.

How can I see the impact of my contributions?

On an annual basis, AIS posts Audited Financial Statements on the website at These Statements identify funding and expenses for major cost centers. Additionally, donors will receive a bi-annual Newsletter which will highlight new initiatives; tenant stories; and feature one of the unique programs you help provide for the tenants. Also, once per year, AIS conducts a Tenant Satisfaction Survey.

Why should I give to AIS?

Tenants like Ken have stable lives, despite long-term challenges. Thanks to donors who fund supportive housing, Ken has published one book and is working on another.

“I open my patio window, it’s a cool spring morning. Wizard, my four legged son looks up at me.  Yes I guess we will go for a morning walk it’s 6:45 AM.  It was years of crushing mental illness and unrelenting poverty until I found AIS housing.

I have had a home now for twenty years.  Not just a roof over my head but a real home. AIS offers us much more from cooking meals together and drumming for wellness to special events.  I have been seeing a Bereavement Counsellor and Spiritual and Awareness therapy assistance through AIS.  AIS helps us to grow.  Having a home means I have time to explore my creative side. Including self-publishing three booklets of poetry and my novel “My Life with a Few Fabrications.”  All this was possible once I had a home.  Let’s go Wizard time for a walk. Thank you.  – Ken Gray, AIS Tenant

AIS board volunteers and staff are ready with the skills, capacity and passion to do their part to address the urgent need for homes for individuals who wait in shelters and on the streets.

You can provide a home for a person in need despite the shortage of affordable and supported housing in Toronto for persons with mental health challenges, which is at a distressing number of  over 13,000 people

AIS staff and volunteers understand complex issues that lead to homelessness and mental health challenges

There is extensive evidence that safe stable housing leads to improved health outcomes

AIS provides more than housing – and you can be proud of services that go well beyond bricks and mortar

How do I get an Official Income Tax Receipt for my donation?

Donations received through the link on our website are automatically receipted by Canada Helps. Donations received at the AIS office are processed within 48 hours and you will receive an Official Income Tax Receipt.

How does my donation make a difference?

  • Through your donation, you will fund unique services to reduce the risks of mental health crises, enable earlier interventions, reduce isolation, build individual resilience and provide enhanced quality of life.
  • The programs you fund provide clients with roles and opportunities for engagement and a sense of belonging in the larger community. These are the elements that make the difference between providing housing and helping people find a sense of home.

The result of having stable housing, I am a Board Member, have developed more confidence Keeping my home clean and tidy, having my own autonomy, my self-esteem has grown, I am better able to deal with stress, I’m happier, I’m able to go through hard situations and have better relationship boundaries. – Scott Benness, Tenant

Do I have any rights as a donor?

AIS values and respects the privacy of each Donor. As well, we adhere to the Donor Bill of Rights as set out by the Association of Fundraising Professionals.

How much does AIS spend on fundraising?

Last fiscal year AIS had minimal fundraising expenses, less than $$3500. However, now that we have a dedicated part-time staff position to help us achieve our fundraising goals, the expenses will be increased in pace with an increase of donations to help tenants.

How much government funding does AIS receive?

For Bricks and Mortar from the Ministry of Health and Long-Term Care – $519,517 which is 21% of our total budget. Despite permanent funding, there has been no base budget increase for the past six years for community mental health programs due to the provincial deficit.

For Support Services from the Toronto Central LHIN – $1,211,380 which is 49% of our total budget.

The rest of the funding comes from:

Residential rental income: $302,603

Commercial rental income: $134,823

Including donations and one time funding which is 30% of our total budget.

What is AIS’s charitable registration number?

Our legal name is ACCOMMODATION, INFORMATION AND SUPPORT INC. (We are often referred to as “AIS” for short)

Our Registered Charitable Number is 129929295 RR0001

Does AIS sell or rent its mailing lists?

By participating in one-time list trades with select charities, AIS can cost-effectively reach new donors and raise more funds for people with mental health issues who need supportive housing. The other charity won’t see your contact details unless you donate to them. However if you do not wish to help AIS in this way please inform us by writing to: